Metro Prepaid prepayment sub meters are available from electrical wholesalers across the US. Call our help desk on 571 933 8557 to help you locate your closest supplier.

Metro Prepaid sub meters cost around $68.85 depending on where you buy.

Metro Prepaid submeters are UL and ANSI certified and have the ability to purchase Metro Codes using a debit or credit card online or with cash in stores like 7/11, CVS and Walmart. Submeters assist landlords with multi-let properties or ADUs to manage energy usage. For more information visit www.metroprepaid.com

Yes, replacement terminal covers are available from Metro Prepaid.

Yes, replacement numbered meter seals are available from Metro Prepaid.

Metro Prepaid helps landlords and tenants to optimize electricity usage. Metro meters are installed rental and multi-let rental properties including: ADUs, Mobile Homes and camp parks. Metro Prepaid submeters also support commercial landlords and tenants that need a sub-metering solution for offices, retail, warehousing and light industrial parks.

Step 1: Take off the cover of the electric sub meter by removing the screws first then put it aside.

Step 2: Loosen all the screws on each terminal

Step 3: Connect the first wire which is live (brown cable) and screw it in the terminal of the electric sub meter, ensuring the cable is tight. 

Step 4: Connect the second wire which is neutral (blue cable) and screw it in the terminal of the electric sub meter, ensuring the cable is tight.

 Step 5: Connect another neutral (blue)  cable to the terminal of the sub meter and ensure it is tight by screwing it in properly.

Step 6: The last wire to be connected to the terminal is another  live (brown) cable, also ensuring it is screwed on tightly on the electric sub meter.

So, from the main distribution board there will be the live and neutral wire from the main breaker. Then to the sub unit, there will also be the live and neutral wire on an additional breaker.

The sub consumer unit will also illustrate this as indicated in the above video, where the breaker connects to plugs, lights and appliances. Should there be any problems it acts as a safety mechanism and the breaker will trip instead of the electrical sub-meter.

Step 7: Once you are done with the wiring and they are secure, put the cover back on over the terminal of the electric sub meter and ensure it is also tightly screwed on.

Step 8: Switch the power on, check the connection and ensure the electric sub meter works.

Step 9: Punch in “12345” into the sub meter and then press “enter” (blue button) - this will activate the temper switch and unlock the Metro Prepaid electric sub meter.

Step 10: Electricity supply is now active and your consumer unit, lights, plugs and appliances will be able to work once you have bought your Metro Code.

And that is how a sub meter installation works; you will also get seals with it to ensure that tenants do not tamper with the sub meter.

Landlords can either meter both circuits installing two Metro Prepaid meters, see FAQ “How to install two Metro electric submeters in a unit with two hot wires”.

or

Landlords can retain one unmetered submeter circuit connected to one hot wire to feed emergency lighting, smoke alarms, lighting and other safety devices and meter the second submeter circuit with a Metro Prepaid prepay meter.

Yes, you can install two electric sub meters in one Apartment, ADU (Accessory Dwelling Unit) or SRO (Single Room Occupancy). Below is a diagram that shows how this can be achieved. All you need is a qualified electrician to do the installation.

Step 1: Turn off the main power at the electrical panel to ensure safety while working.

Step 2: Remove the covers from both sub meters by unscrewing them, then set them aside.

Step 3: Take the Hot 1 wire (usually red or brown) from the electrical panel and screw it into terminal 1 of Sub Meter 1. Make sure it’s secured tightly.

Step 4: Take the Neutral wire (usually blue) from the panel and connect it to terminal 3 of Sub Meter 1. Tighten the screw to secure the wire.

Step 5: Now connect a second wire to terminal 2 of Sub Meter 1, which will be the Hot 1 Out wire going back to the unit. Ensure this wire is firmly secured by tightening the screw.

Step 6: Connect the Neutral Out wire to terminal 4 of Sub Meter 1 and tighten it to make sure it’s fixed properly.

Step 7: Repeat the same process for Sub Meter 2. Connect the Hot 2 wire from the electrical panel to terminal 1 of Sub Meter 2 and secure it tightly.

Step 8: Take the same Neutral wire you used for Sub Meter 1 and connect it to terminal 3 of Sub Meter 2. Screw it in securely.

Step 9: Connect a second wire to terminal 2 of Sub Meter 2 as the Hot 2 Out wire, ensuring it’s tightly in place.

Step 10: Finally, connect the Neutral Out wire to terminal 4 of Sub Meter 2 and screw it in properly.

Step 11: After all connections are secure, put the covers back on the sub meters, turn the power back on at the main electrical panel, and test the meters to ensure they’re working.

Ask a trusted local electrician to install the sub meter for you, electrical sub meters are available from electrical wholesalers across the US. Call us on 571 933 8557 for registration and to activate the sub meter.

Landlords must choose a local electrician to install the Metro Prepaid electrical sub meter according to NEC and local wiring codes.

Metro Prepaid sub meter does not replace the Energy Company meter, they must be connected downstream from the Energy Company meter.

The electrical sub meter must be installed by a technically competent person according to NEC wiring codes and local regulations.

Generally, a Landlord can install a sub meter on private property without any approval, the sub meter must be installed correctly according to NEC wiring codes and local regulations.

Yes, Metro Prepaid electric sub meters are UL and ANSI certified.

Yes, Metro Prepaid recommends that you use a trusted local electrician to install your sub meter.

Metro Prepaid sub meters can be installed in a matter of hours; just purchase one from your nearest wholesaler, appoint an electrician to install it and then call us on 571 933 8557 for registration and to activate the sub meter.

No, Metro Prepaid does not approve electricians. Landlords should select a trusted electrician in their area to complete the installation.

Metro Prepaid does not form alliances with some contractors at the expense of others.

We will support any technically competent electrician.

Landlords must observe local regulations and request compliance certificates where required.

No, the sub meter relies on the main Energy Company meter for electricity, if the main supply is disconnected, the sub meter will not work.

Metro Prepaid recommends that each tenant is allocated a separate sub meter for their room.

Metro Prepaid’s help desk is available 24 hours a day to assist landlords, tenants and installers on 571 933 8557

Metro Prepaid’s help desk is available 24 hours a day to assist landlords, tenants and installers on 571 933 8557

Install as many as your Energy Company electricity supply permits. Ask your electrician for advice.

No, first call our help desk and ask a technician to trouble shoot.

It is most likely an installation error.

There are two sets of seals on a Metro Prepaid landlord sub meter:

1. Terminal cover seal/s secure the transparent terminal cover - these can be removed by the electrician and replaced.

2. Factory seals, these seal the white meter enclosure to safeguard the electronic circuits  and measuring integrity of the meter and can’t be removed without invalidating the warranty.

Electricians should contact our Help Desk which is available 24hrs if they have difficulty fitting a meter.

You should only return a meter to the Electrical Wholesaler you purchased it from for testing if our Help Desk instructs you to do so.

The team at our Help Desk can resolve most installation problems with you over the phone while on site.

Dimensions for the Metro Prepaid METADU electric sub meter are a compact:

170.5mm (H) x 108.5mm (W) x 57mm (D)

The maximum size of the terminal is φ10mm

It is recommended that fire prevention equipment is connected to the landlord’s main panel rather than a circuit controlled by a prepay sub meter.

This removes the risk that an occupants choice to self-disconnect will impact the fire equipment.

Check with your electrician that you have sufficient power available to support 10 sub meters.

You need a panel that divides electrical power feed into subsidiary circuits, providing a protective fuse or circuit breaker for each circuit in a common enclosure.

The current supply from the main meter to the sub meter is too low.

No, it is illegal to use the Metro Prepaid meter as a main meter, we are a private sub metering company and our meter needs to be connected to the metered supply after the main meter. Metro is not an Energy Company and does not supply power to any property or set energy tariffs. We provide a service that assists landlords with multi-tenanted properties to manage energy usage through prepay sub meters

Metro Prepaid meters have a built-in tamper protection. If the terminal cover is removed while the meter is under load it is programmed to detect a possible tamper and disconnect.

The Metro Prepaid Help Desk can, with the landlord's approval, issue a token "tamper clear" to reconnect the meter.

Meters should be inspected periodically by a competent electrician.

Landlords should monitor tenants' Metro Code purchase history and identify any low or irregular Metro Code purchase activity.